(G)overnance
Our business is built on compliance with laws and strong ethics, emphasizing honesty, transparency, and trust while prohibiting bribery and conflicts of interest. Various policies, including Sustainability principles, Workplace and Wellbeing Policy, and Whistleblowing Policy, guide our operations.
We strive to exceed customer expectations to foster long-term partnerships and sustainable profitability.
Effective leadership entails vision, creativity, and the ability to inspire others to propel the organization forward.
2024 Goals:
85% of our largest direct suppliers must be assest in our supplier assesment platform
20% average year-on-year business growth
8.5/10 average score customer satisfaction
2024 Results:
90% of our largest direct suppliers must be assest in our supplier assesment platform
-13% average year on year business growth during the past five years
6.8/10 average score customer satisfaction
How will we win in the future?
In 2025, we will enhance supplier collaboration, streamline processes, and focus on improving customer interactions through better communication and tailored solutions. By continuously refining our approach, we strive for gaining our growth back and stronger customer relationships.
Winning stories
Building a Unified Management Team
At Eltwin, we believe that good management is the key to happy and engaged employees. To further our commitment to well-being and improve employee engagement across all our teams, we made the strategic decision to invest in the development of our management team. We believe that by developing our managers, we can promote a supportive and inclusive work environment that will benefit the entire organization.
Customers rank our portfolio’s ability to meet their needs as
*Customer Satisfaction Survey 2024
7.3/10
Winning stories
Strengthening Collaboration Between Denmark and Poland
In 2024, Eltwin Group took significant steps to strengthen collaboration between our Danish headquarters and Polish production facility. By fostering closer ties across borders, we took an important step towards making sustainability, quality, and production engineering a shared effort.
This improved partnership is built on better communication, knowledge sharing, and a unified approach.
Customers rank our delivery on time as
7.3/10
Customers rank the quality of our products as
7.8/10
Customers rank their cooperation with Eltwin as
*Customer Satisfaction Survey 2024
8.3/10
Case Story
A Successful Partnership
What started as a supplier relationship quickly evolved into a true strategic partnership, where both Eltwin and Argoclima contribute their expertise to enhance product quality and drive innovation.
Winning stories
A Commitment to Responsible Sourcing
At Eltwin, supplier assessments have historically been conducted with a primary focus on financial aspects. However, with the introduction of Worldfavor, our approach has significantly evolved to incorporate a broader range of evaluation criteria. This transition was initiated by our parent company, NIBE Industrier AB, emphasizing the need for a more holistic supplier assessment framework.
0
Incidences of corruption
*Annual sustainability reporting 2024
Employees rank their trust towards their immediate manager
*Employee Satisfaction Survey 2024
7.9/10
67
Employees rank their options to develop their skills.
*Employee Satisfaction Survey 2024
Winning stories
Strengthening supply chains and building careers
Eltwin focuses on strengthening supply chain resilience to handle challenges and meet customer demands. Emilia Madsen's bachelor project, which explored ways to improve collaboration and demand predictability, played a key role in this effort. Her journey from student assistant to full-time employee reflects Eltwin’s commitment to growth, innovation, and continuous learning, all contributing to building a stronger and more adaptable supply chain.
